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RTI Launches New Customer Portal

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Published by by Sabrina Hausner

More Efficiency for Companies using Connext DDS Software

Real-Time Innovations (RTI) presents its newly updated RTI Customer Portal. It provides:

  • Better technology for architecting software systems
  • Solving challenges faster through RTI tools
  • Helping to reduce time to market for distributed systems
  • Overall efficiency across the board.

RTI reconstructed their customer portal to ensure maximum value for companies. In addition to new content, the RTI Customer Portal has been re-engineered with a modern interface for improved content discovery, as well as new features that should take the ease of working with the software framework provider to a new level.

This upgrade comprises the use of the RTI Connext family of products and services, all the way through to documentation, case management and customer support. Additionally, there is a full spectrum of upgrades available to improve Case Management. Many of the new features are based on actual customer feedback.

New and updated features:

  • Flexible filtering of downloads and documentation: Faster navigation to specific content.
  • Upgraded security: Even more secure sessions due to the elimination of cross-site cookies.
  • Optimization for modern browsers: Superior browser performance for Chrome, Firefox, Safari or Edge, and better automatic display options.
  • Simplified customer login: Only one credential for all accesses, even across multiple accounts, including the ability to view cases across multiple projects.
  • Raised file size limit: Ability to attach files up to 2GB directly from the portal.
  • Improved customer experience: All updates to a case, including emails and case comments, from one centralized location. Expanded comments functionality for copying colleagues on notes and messages, making it easier to keep key personnel in the loop.
  • Faster global download speed: Increase in speed and ability to access downloads across multiple projects, all from the same location.

The new RTI Customer Portal can be accessed here.

About Real-Time Innovations (RTI)


Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. The company’s RTI Connext® product enables intelligent architecture by sharing information in real time, making large applications work together as one.

With over 1,500 deployments, RTI software runs the largest power plants in North America, connects perception to control in vehicles, coordinates combat management on US Navy ships, drives a new generation of medical robotics, controls hyperloop and flying cars, and provides 24/7 medical intelligence for hospital patients and emergency victims.

RTI is the best in the world at connecting intelligent, distributed systems. These systems improve medical care, make our roads safer, improve energy use, and protect our freedom.

RTI is the leading vendor of products compliant with the Object Management Group® (OMG) Data Distribution Service™ (DDS) standard. RTI is privately held and headquartered in Sunnyvale, California with regional headquarters in Spain and Singapore.

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